eScada customers get access to a private, self-service licence area where you can activate and manage all your run-time licences in one place: no emails, no waiting. Sign in with the credentials provided by eScada and you are ready to go.
What you can do
- Activate licences yourself. Choose an available licence, check the purchased options, paste the registration key shown by the software and instantly obtain your activation key. Record the product version and, if you wish, your own job and order references.
- Keep everything organised. Every activated licence is listed and fully searchable, by year, month, product, customer, job, order or invoice, and you can attach private reference notes to each one.
- Download your licence documents. Get a ready-to-file PDF for any licence, at any time.
- Request a replacement in one click. Changed or replaced a PC? The key is tied to the hardware: use the replacement button next to the licence and your request reaches our support automatically. Once approved, the new licence appears ready to activate.
- Manage your own customers. Keep a private register of your end customers and assign each licence to one of them, so you can filter your licences and analyse them by customer.
- See your statistics. View the number of activated licences per year, broken down by customer and/or product, and export the report as a PDF.
- Control your access. Change your username and password whenever you need to.
Private and secure. Access is protected and limited to a single active session at a time. Your reference notes and your customer names are stored encrypted and are visible only to you, not even to eScada.
Plan your licences with your orders
Machine and plant builders know what they are going to produce over the next three, six or twelve months. With eScada, run-time licences can follow the same planning: you issue a purchase order for a batch of licences, optionally already listing the destination job of each one.
We generate the corresponding licences to be consumed, with the order data already assigned: in your reserved area you find them ready to activate, each one carrying your order number and, when provided, the destination job. During the activation you can add your own notes and associate the licence with your end customer; these associations are yours and you can change them whenever you want.
Filling in the data fields and associating each licence with its customer is recommended: it leads to more explanatory lists and to more consistent statistics.